Do Employees Now Expect Unified Communications?
Management has its own (very good) reasons to deploy unified communications across the enterprise, including lower IT costs and the use...
How ShoreTel Connect Contact Center Helps During the Holiday Season
The official black Friday start to the holiday season is quickly approaching. Shoppers are creating lists, and the National Retail...
5 Signs You’re Ready to Upgrade to a Cloud Phone System
Growth – that most desirable of outcomes – can be a double-edged sword. As a company increases in size and becomes more complex, the...
Improving Healthcare Outcomes with Mobile Unified Communications
Good healthcare outcomes rely on the ability of physicians and their teams to communicate patient information quickly and accurately. All...
The Top Security Questions to Ask Your VoIP Provider
When businesses look for a new cloud phone system they typically consider a range of factors, including call quality, integration with...
Is it Time to Rethink Traditional SIP Trunking?
Session initiation protocol (SIP) trunking, which is a process that uses voice over Internet protocol (VoIP) technology to connect...
More Small Businesses are Turning to Unified Communications
Small businesses have generally been optimistic about the economy during 2015. In a study released earlier this year by Wasp Barcode...
Using Personal UC to Transform Your BYOD Endpoints
Personal Unified Communications (UC) is helping to transform Bring Your Own Device (BYOD) policies by providing improved collaboration....
5 Tips When Moving Your Business to a New Location
At some point, every business faces the prospect of moving its operations to a new space. According to Entrepreneur magazine, companies...
When’s The Right Time to Move Your Call Center to the Cloud?
It may be tempting to delay the transition of your call center to the cloud. After all, a traditional phone system is familiar, and a...
