SUNNYVALE, Calif. – May 7, 2015 – ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple phone systems and unified communications (UC) solutions, today announced it has been positioned by Gartner®, Inc. in the “Leaders” quadrant of the “Magic Quadrant for Unified Communications for Midsize Enterprises, North America.”[i]

 

 

This is the first Magic Quadrant focused on UC for the midsize enterprise in North America, with Gartner evaluating 10 UC solution providers targeted to midsize businesses, defined as companies with between 100-999 employees. “Completeness of vision” evaluation criteria included market understanding, marketing strategy, sales strategy, and vertical industry strategy. “Ability to execute” evaluation criteria included product/service, sales execution and pricing, and customer experience.

 

 

“We believe our leadership position in the midsize enterprise UC Magic Quadrant is confirmation of the breadth and strength of our solution portfolio for on-premises customers in North America as well as our strong ecosystem of channel partners,” said Mark Roberts, CMO of ShoreTel. “We have a reputation for quality, reliability and solutions that just work, and we’ve always been laser-focused on the midsize enterprise market. We feel this is the group leading the innovation in UC and the most likely adopters of hybrid solutions.

 

 

“We continue to innovate while we execute on our product roadmap, and with the upcoming launch of ShoreTel Connect we will deliver a new platform that will further enhance our market position.”

 

 

Gartner defines a Unified Communications solution as one that comprises six areas: telephony; conferencing; messaging; presence and IM; clients; and communications-enabled applications.

 

 

ShoreTel’s robust telephony, audio/web conferencing, collaboration and mobility capabilities are recognized by customers and channel partners alike as being easy to use, deploy and manage. ShoreTel is powering today’s always-on workforce with flexible communications solutions that eliminate complexity, reduce costs and improve productivity.

 

 

To read the full Magic Quadrant, please go here.

 

 

[i] Gartner “Magic Quadrant for Unified Communications for Midsize Enterprises, North America” by Megan Marek Fernandez, Sorell Slaymaker, May 5, 2015.